Lucina Egg Bank
In This Document
Introduction
General
Types of Data Collected
- Personal Information: Personal Information is any information that can be used to contact or identify you or individuals about whom you enter information, such as first name, last name, phone number, street address, comments, company name and address, title, photograph, age, height, weight, eye color, hair color, username and/or email address etc.
- Aggregated Information: These are the information that we collect about other users and combine with the information about you after discarding any information that directly identifies you from the personal information.
- Session Cookies (which expire once you close your web browser), Persistent Cookies (which stay on your device until you delete them) and Third-party Cookies (which are placed by a website from a domain other than ours) to enable a more personal and interactive experience.
- Like most websites, www.lucinaeggbank.com passively collects certain information from your devices, such as your IP address, browser information, unique device identifier (“UDID”) and/or your mobile operating system.
- We collect information that you provide to us when engaging in the following activities:
- Requesting or scheduling a product demonstration
- Registering for one or more of our newsletters
- Engaging with or participating in our services, products, or other offerings. This includes:
- Registering for an account through your healthcare provider
- Completing a questionnaire
- Registering as an intended parent or egg donor
- Communication with us via email, telephone, video conference, text message, and/or other methods
- Communicating or engaging with us through our social media accounts
- Inquiring about, applying for, or initiating employment with Lucina Egg Bank
- Working for Lucina Egg Bank
Email Services
Device Information
Payment Processing Information
Geolocation
Third-Parties
Information Usage
Personal Information
- Review and process your questionnaire responses
- For an egg donor, your personal information will be used to create a donor profile, which is made available to our partnered healthcare providers and prospective parents
- Send emails to you
- Satisfy our contractual obligations to you
- Send you promotional/marketing information
- Personalize and tailor the features, performance and support
- Analyze, benchmark and conduct research
- Communicate with you by email, video conferencing, telephone, text message, app notifications, or other means
- Provide others with your personal information for limited purposes
- Send you transactional, administrative or relationship notices
Aggregated Information
- Perform internal operations
- Improve the website and customize features
- Use in statistical analysis
Share and Disclosure of Personal Information
We will not rent or sell your personal information to any third parties.
We may disclose your personal information to outside individuals and/or companies that help us bring you the services we offer. We mandate that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us.
We may disclose your personal information if required by law or if we, in our sole discretion, determine that disclosure is reasonable to
- Satisfy any applicable law, regulation, legal process or governmental request
- Enforce this privacy policy and our terms of services, including investigation of potential violations
- Detect, prevent, or otherwise address fraud, security or technical issues
- Respond to user support requests
- Protect our rights, property or safety, our users and the public.
Retention of Information
We will retain your personal information for as long as is deemed necessary for the purposes furnished in this privacy policy unless a longer period is required under applicable law, is needed to resolve disputes, protect our legal rights or otherwise to comply with legal obligations.
Opting-Out or Unsubscribe from Services
At any point of time, you may opt out of receiving email communications by clicking the “unsubscribe” button at the bottom of emails we sent you.
You can opt out of accepting cookies or disable them from your browser.
Basis for Continued Use of Your Personal Information
Do Not Track Feature
Information Regarding Children
www.lucinaeggbank.com is not directed to or intended for children under 13 years of age. We will not knowingly solicit, collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. Furthermore, we do not send email communication to anyone who advises that they are under the age of 13. If we have unknowingly collected information about a user under 13 years of age, we will take necessary steps to remove that user’s personal information from our systems upon immediate knowledge. If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at [email protected].
HIPAA, GDPR and CCPA
Your Rights Under GDPR (for individuals in the EEA)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:- The right to access your personal data and receive information about its processing.
- The right to rectification of inaccurate or incomplete personal data.
- The right to erasure (“right to be forgotten”) of your personal data under certain circumstances.
- The right to restrict processing of your personal data under certain circumstances.
- The right to data portability to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller [As this specific right isn’t explicitly mentioned in the provided excerpts for exercising rights, it’s good practice to include it if applicable, but flag it as potentially external information for verification].
- The right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
- The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you [As this specific right isn’t explicitly mentioned in the provided excerpts for exercising rights, it’s good practice to include it if applicable, but flag it as potentially external information for verification].
Your Rights Under CCPA (for California Residents)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:- The right to know what personal information we collect about you, including the categories and specific pieces of personal information, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
- The right to request deletion of your personal information that we have collected from you, subject to certain exceptions.
- The right to opt-out of the “sale” or “sharing” of your personal information. www.lucinaeggbank.com does not sell your personal information. Under CCPA, “sale” is broadly defined and may include sharing personal information for monetary or other valuable consideration. To the extent our data sharing practices are considered a “sale” under CCPA, you have the right to opt-out. Please contact us to exercise this right [The definition of “sale” and the clarification about [company]’s practices address a previous gap].
- The right to correct inaccurate personal information that we maintain about you.
- The right to limit the use and disclosure of your sensitive personal information for purposes other than providing the services or goods [As this specific right isn’t explicitly mentioned in the provided excerpts for exercising rights, it’s good practice to include it if applicable under CPRA, but flag it as potentially external information for verification].
- The right not to receive discriminatory treatment for exercising your CCPA rights [As this specific right isn’t explicitly mentioned, flag it as potentially external information for verification].
- [Provide specific categories of personal information disclosed, e.g., contact information, demographic information, etc.] shared with [provide categories of third parties, e.g., healthcare providers, payment processors, IT service providers, etc.] for the purpose of [provide the purpose of disclosure, e.g., providing services, processing payments, website maintenance, etc.].
Your Rights Under HIPAA (if applicable)
As a provider of services that may involve Protected Health Information (PHI), www.lucinaeggbank.com complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). You have the following rights regarding your PHI:- Right to Inspect and Copy: You have the right to inspect and obtain a copy of your health information that we maintain. Your request must be in writing, and we may charge a reasonable fee for copying and mailing. In limited circumstances, we may deny your request, and if so, we will provide a written explanation and information on how to request a review.
- Right to Amend: If you believe your health information is inaccurate or incomplete, you have the right to request an amendment in writing, along with a reason for the request. We may deny your request in certain circumstances and will provide a written explanation. You may submit a statement of disagreement if your request is denied, which will be shared with future disclosures of the relevant information.
- Right to an Accounting of Disclosures: You have the right to request a detailed list of certain disclosures of your health information made in the past six years, excluding disclosures for treatment, payment, healthcare operations, and certain other exceptions. Your request must be in writing, and we may charge a fee if you request an accounting more than once every twelve months.
- Right to Request Restrictions: You have the right to request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations. Your request must be in writing. We are not required to agree to your request, except that we must agree not to disclose your health information to your health plan if the disclosure is for payment or healthcare operations and the item or service was paid for out-of-pocket in full. We will notify you if we cannot agree to a requested restriction.
- Right to Request Alternative Means of Communication: You have the right to request that we communicate with you about medical matters in a specific way or at a certain location. Your request must be in writing, and we will accommodate all reasonable requests.
- Right to a Paper Copy of the Notice of Privacy Practices: You have the right to receive a paper copy of this Notice at any time. Contact us using the information below to obtain a copy.
- Right to Revoke Authorization: You have the right to revoke your written authorization to use or disclose your health information, except to the extent that we have already taken action in reliance on your authorization. Your revocation must be in writing.
- Right to Notification of a Breach: You have the right to be notified if a breach of your unsecured health information occurs.
- Right to Opt Out of Fundraising Communications: If we engage in fundraising, you have the right to opt out of receiving these communications.
- Treatment: Providing and coordinating your healthcare.
- Payment: Billing and collecting payment for healthcare services.
- Healthcare Operations: Activities necessary to run our healthcare operations, such as quality improvement and administrative functions.
- As Required by Law: When federal, state, or local law requires disclosure.
- Public Health Activities: To prevent or control disease, injury, or disability.
- Health Oversight Activities: For audits, investigations, and inspections.
- Research: Under certain circumstances approved by an Institutional Review Board or Privacy Board.
- To Avert a Serious Threat to Health or Safety: To protect your health and safety or the health and safety of others.
- Business Associates: Sharing information with contractors who perform services for us and agree to protect your PHI.
- Individuals Involved in Your Care or Payment for Your Care: Disclosures to family members or others involved in your care, as permitted by HIPAA.
- Psychotherapy Notes.
- Marketing purposes.
- Disclosures that constitute a sale of your health information.
- Other uses and disclosures not described in this Notice.
Donor Anonymity
Lucina Egg Bank donors are fully anonymous which means we do not disclose any information regarding egg donors that can be used to contact them directly. However, certain personal information such as medical background, ethnicity, physical attributes, educational qualification, opinions may be disclosed to satisfy the needs of a prospective donor egg recipient (e.g. to allow the prospective parents to determine whether an egg donor is suitable as per their preferences).
Security
Changes to This Privacy Policy
Contact Us
For any questions regarding our privacy policy and our treatment towards your personal information, contact us at the below furnished contact details.
3661 Valley Centre Dr., Suite 160
Tel. +1 858-345-3274